Origin Counselling

These terms and conditions (the “Terms and Conditions”) govern the use of origincounselling.ca (the “Site”). This Site is owned and operated by Origin Counselling. This Site is a counselling practice.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of Origin Counselling and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

• Violate the intellectual property rights of the Site owners or any third party to the Site;
• Hack into the account of another user of the Site; or
• Act in any way that could be considered fraudulent.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Guarantees
The following guarantees apply to our Site:

• No Guarantee of Website Information Accuracy;
  While Origin Counselling strives to provide accurate and up-to-date information, website content is provided for general informational purposes only and should not be considered a substitute for professional counselling, medical advice, or individualized care.
• No Guarantee of Appointment or Sliding Scale Availability;
  Availability of counselling services, appointment times, and specific service offerings may change without notice. Submitting an inquiry does not guarantee an appointment or acceptance as a client.

Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Limitation of Liability
Origin Counselling and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Origin Counselling and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the Province of Alberta.

Additional Terms

• Website Is for Informational Purposes Only;
  The content provided on the Origin Counselling website is intended for general informational and educational purposes only. It is not a substitute for counselling, psychotherapy, medical advice, counselling or mental health advice, diagnosis, or treatment. Individual needs and circumstances vary, and professional support should be sought when appropriate.
• No Counselling Relationship Created Through Website Use;
  Visiting this website, submitting a contact form, sending an email, or communicating through online platforms does not create a counselling relationship between you and Origin Counselling or our counsellors. A professional counselling relationship is established only after the intake process has been completed, informed consent has been reviewed, and services have been formally accepted and scheduled.
• Confidentiality & Online Communication Limitations;
  While Origin Counselling takes reasonable steps to protect the privacy and security of communications, electronic communication methods such as email and website contact forms may carry privacy and security risks. Please avoid including sensitive personal or health information in website forms or email correspondence unless specifically requested through secure communication methods.
• Third-Party Services and Links;
  This website may contain links to third-party websites, platforms, or resources. Origin Counselling is not responsible for the content, privacy practices, security, or availability of third-party websites. Accessing external links is done at your own discretion.
• Third-Party Service Providers and Data Residency
  Origin Counselling uses carefully selected third-party service providers to support the operation of our practice, including services related to secure communication, scheduling, client management, payment processing, and website functionality. Where third-party services involve the collection, storage, or processing of personal information, Origin Counselling prioritizes providers that maintain data residency in Canada and/or store information on servers located in Canada.
• Not a Crisis Service
  Origin Counselling provides scheduled counselling services and does not offer emergency, crisis response, or immediate support services through this website, email, text message, or online contact forms. Messages submitted through our website or other communication channels may not be monitored continuously and should not be relied upon for urgent concerns. If you are experiencing an immediate safety concern, are at risk of harming yourself or someone else, or require urgent assistance, please contact emergency services, 911, 988, or a crisis support service available in your area.
  

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

Effective Date: 19th day of July, 2026